Shipping and Delivery Policy

Last updated: 30 October 2026

This policy explains how and when we deliver your order.

eBooks (digital delivery)

  • eBooks are delivered electronically; there is no physical shipment and no shipping charge.
  • After payment is confirmed, access is provided within 24 hours: the eBook is made available to read online in your account on alokapublications.com, or the access details are sent to the email address given with your order.
  • Pre-booked titles are delivered on the release date of the title. We email you when the title is released.
  • If you have not received access within 24 hours of payment (or of release, for pre-bookings), please write to info@alokapublications.com.

Paperbacks (physical delivery)

  • We ship within India by courier or India Post.
  • Orders are dispatched within 3–7 working days of payment confirmation. Pre-booked paperbacks are dispatched after release.
  • Delivery usually takes 5–10 working days after dispatch, depending on location.
  • Shipping charges, where applicable, are shown before you pay. Tracking details are emailed when the order is dispatched.
  • Please give a complete delivery address and a reachable mobile number; we are not responsible for delays caused by an incorrect address.
  • Orders from outside India are accepted on request; please write to us for shipping charges and timelines.

Contact

Aloka Publications, Ayodhya Nagar, N-7 CIDCO, Chh. Sambhajinagar (Aurangabad), Maharashtra - 431003, India. Email: info@alokapublications.com